Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The Practice will deal with requests for access to medical records from a patient, representative for the patient, or outside body in accordance to General Data Protection Regulation (GDPR) and ... [continue] Access to medical records
Carers
Am I a carer? You’re probably a carer if all of the following apply: you do things like helping someone to wash, dress and eat; taking them to regular appointments, ... [continue] Carers
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
Cookies and privacy policy
BARNFIELD HILL SURGERY *Amended Privacy Notice including COVID-19 Pandemic Arrangements This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements ... [continue] Cookies and privacy policy
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register
Named GP
All patients at Barnfield Hill Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
The Practice may accept patients living in the city of Exeter east of the river, but excluding Topsham and Pinhoe. A map is available for inspection at the surgery.
Summary Care Record
There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic which contains information about the medicines you take, allergies you suffer from ... [continue] Summary Care Record
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Wellbeing Exeter
Wellbeing Exeter is a partnership of public, voluntary and community sector organisations who have come together to explore better ways of supporting the 40% of patients who visit their GP ... [continue] Wellbeing Exeter
Annual Reviews (Home)
You may have received a text or email from the surgery about being due for an annual review. For more information, please visit any of the following pages that apply ... [continue] Annual Reviews (Home)
Date published: 8th October, 2014
Date last updated: 15th November, 2014
