Barnfield Hill Surgery

01392 432761

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The Practice will deal with requests for access to medical records from a patient, representative for the patient, or outside body in accordance to General Data Protection Regulation (GDPR) and ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

Cookies and privacy policy

BARNFIELD HILL SURGERY PRIVACY NOTICE Barnfield Hill Surgery has a legal duty to explain how we use any personal information we collect about you, as a registered patient, at the ... [continue] Cookies and privacy policy

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register

Named GP

All patients at Barnfield Hill Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

The Practice may accept patients living in the city of Exeter east of the river, but excluding Topsham and Pinhoe. A map is available for inspection at the surgery.

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic which contains information about the medicines you take, allergies you suffer from ... [continue] Summary Care Record

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Wellbeing Exeter

Wellbeing Exeter is a partnership of public, voluntary and community sector organisations who have come together to explore better ways of supporting the 40% of patients who visit their GP ... [continue] Wellbeing Exeter

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