Receptionists
The receptionists have a very busy role as the surgery’s first point of contact and will always try to help you in person, via email or on the phone. The reception team can deal with all your enquiries by advising or signposting you to the most suitable person/service. We ask that you treat them with respect, and provide them with as much information as you can, which will enable them to help you. Our team consists of: Alisha, Alison, Anne, Beth, Kayleigh, Natalie, Sally, Tracy and our Reception Team Leads Fiona and Martha.
Medical Secretaries
• Michelle deals with a wide variety of workflow tasks from our GPs, healthcare staff and allied services throughout each week.
• Alisha kindly provides us with vital secretarial support, in addition to her reception team duties.
Data Administrators
• Chloe manages our QOF data, chronic disease recall, childhood immunisation data, medical reports, subject access requests, general IT and coding/data quality.
• Martha is in charge of summarising, alongside her reception team lead duties, working to ensure that key information from paper notes is transferred onto patients’ electronic health records. Summarising is an important part of maintaining consistent digital records.
