Barnfield Hill Surgery

Patient Online Triage and Messaging

Consult with your GP, request admin help or a prescription online

Going Live 30th May 2022

From Monday 30th May 2022 you will be able to consult more easily with your GP online.

Our new online consultation service-Patient Triage, is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us. Although the character count is limited on the form, please try to give as much specific and concise information as possible. We really think it is easier for most people than waiting on hold to speak to a receptionist but would love to hear your feedback. If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead. 

Below are video guides of what our new system will look like and how to use it.

Patient video guide to submitting a non urgent medical request

Patient video guide to submitting a non urgent admin request or prescription

Look out for the banner change on our website


Date published: 23rd May, 2022
Date last updated: 23rd May, 2022