Barnfield Hill Surgery would like to introduce you to some new staff members. Jemma Waugh joins the practice as our new Practice Manager. Sonia Bates joins the practice as our new Office and Administration Manager. We also welcome Hazel as she joins the Administration team. Please join us in welcoming them to the surgery.

CAB Update:

Unfortunately the citizens advice service ran from the surgery premises is currently unavailable.

GP Pay

NHS England require that the net earnings of doctors engaged in the practice is publicised,
and the required disclosure is shown below.

However it should be noted that the prescribed method for calculating earnings is potentially misleading
because it takes no account of how much time doctors spend working

in the practice, and should not be used to form any judgement about GP earnings,
nor to make any comparison with any other practice.

All GP Practices are required to declare the mean earnings (e.g. average pay)
for GP’s working to deliver NHS services to patients at each practice.

The average pay for GP’s working in Barnfield Hill Surgery in the last financial year was
£62,522 before tax and National Insurance. This is for 1 full time GP,
5 part time GP’s and 0 locum GP who worked in the practice for more than six months


We apologise if you are having difficulty contacting the surgery by phone.

This is due to staff shortages and a high demand of our services.

We can assure you that this is a short term problem and we are in the process

of recruiting new members of staff.

Please speak to a member of our reception staff if you would like to register for

Patient Access so that you can book appointments and request repeat prescriptions online.

You can request an online consultation with one of our doctors through e-consult from our website.

Apologies again for any inconvenience this may cause.

Winter Care

If you need to see or speak with a GP or someone else at the practice, you should contact your practice directly,

or for urgent advice call NHS 111. Not all GP practices in Devon, Plymouth or Torbay are offering the 8am-8pm service this winter

as recent patient satisfaction feedback on GP opening times suggests this isn’t needed for our area at this time.

In line with national policy this will be reviewed in the new year. As there are variations in GP practice opening times

and practices aren’t open their usual hours, be prepared this Christmas.

Ensure you order your prescription medication in good time, keep your medicines cabinet well stocked with medicines

that you can buy over the counter, ask your pharmacist for advice, or call 111. Existing out-of-hours arrangements for GPs

continue as normal as normal every evening, overnight, over the weekends and bank holidays.

These are accessed by calling 111. 111 is available for everyonewhether registered with a GP practice or not.

Mark Procter Joint Director of Primary Care, South Devon and Torbay and NEW Devon Clinical Commissioning Groups
and Head of Primary Care, NHS England South (South West – Devon, Cornwall and Isles of Scilly)

Citizens Advice at the Surgery

Citizens Advice is offering an advice service in the surgery for patients with practical problems.

They can offer help with benefits, housing, debt, consumer, employment, relationship and health issues.

Jenny Hardwick is delivering the service and is currently seeing patients on a Wednesday at Barnfield Hill Surgery.

If you are interested then please speak to reception to obtain a referral form, or if you simply want to get more information,

please call Jenny on 01392 208122.

Patients can self-refer.

Exeter General Practice Access for weekends and evenings.

Patients in Exeter can now see a GP or a nurse 7 days a week as Exeter Practices join forces to provide increased cover at

weekends and weekday evenings.

Participating practices across the City now open on a rota basis on a Saturday and Sunday (9.00 am – 5.00 pm) and

weekday evenings (Monday-Thursday) between 6.30pm and 8.00 pm.

Early morning cover between 7.00am and 8.00am is being trialled on Friday mornings. For more information and

details of opening times please visit



Has joined the Practice and will be working on a Wednesday.

She has replaced Dr Sally Ewings.

Lucy was at the Practice as a GP Registrar and will be known to many of you already


Patients garden

Come and join friends for a cup of tea  and a piece of cake every Saturday at 1.00 pm

at the back of 10 Barnfield Hill. Weather permitting .

All are welcome to join the PPG gardening group